Payment Information
Clear information about payment methods, processing and secure checkout for your order.
Available Payment Methods
Supported card types are shown during checkout. Availability may depend on your location and card provider.
PayPal may be available as a checkout option depending on your country and device.
Additional payment methods may appear during checkout when supported by the selected payment provider.
How Payment Works
Confirm the selected products, quantities and displayed prices before proceeding.
Provide the requested billing and delivery information, then select one of the available payment methods.
Your payment provider may ask you to complete an additional verification step before approval.
After the order has been accepted, a confirmation is sent to the email address entered during checkout.
Payment Processing
Payments are processed by the payment providers available during checkout. The payment method shown may vary by country, device, currency or order details.
- Payment may be authorised or charged when the order is placed.
- Your bank may display a temporary authorisation before the final charge.
- Additional verification may be requested by your bank or payment provider.
- We do not ask customers to send payment card details by email.
If a Payment Is Declined
A payment may be declined by the bank or payment provider even when the information appears correct.
- Check the card number, expiry date and billing address.
- Confirm that online and international payments are enabled.
- Check whether your bank requires an additional verification step.
- Try another available payment method if the issue continues.
Payment Security
Payment information is submitted through the payment provider available at checkout. Complete card details are not displayed to our customer service team.
Never send card numbers, security codes, account passwords or login details through email or the contact form.
Currency and Bank Charges
The currency used for your order is shown during checkout before the payment is completed.
- Your bank or payment provider may apply currency conversion or international transaction fees.
- Exchange rates and additional bank charges are determined by the bank or payment provider and are not controlled by us.
- Always review the final amount shown during checkout before confirming the payment.
Pending or Duplicate Charges
In some cases, your bank may temporarily display a pending authorisation or more than one payment entry while the transaction is being processed.
A pending authorisation is not always a completed charge and may disappear automatically after the bank finishes processing the payment.
If you believe you have been charged more than once, contact your bank or payment provider first. You may also contact customer service with your order number so the payment can be reviewed.
Need Help With a Payment?
If you experience a payment issue, contact us and include your order number or the email address used during checkout.
Do not include payment card numbers or passwords in your message.